We Are With You Throughout Your Treatment
We guide you every step of your health journey. Everything you need to know before, during, and after treatment is here.
Patient Support
Easy Steps
Language Support
Patient Safety
Your Treatment Step by Step
We have simplified every step of your health journey for you. From the first contact to post-treatment follow-up, we are with you throughout the entire process.
Initial Consultation
Schedule your first consultation with our specialist doctors online or in person. Your health condition and treatment options will be evaluated.
Treatment Planning
Receive your personalized treatment plan and cost estimate. A tailored treatment program will be created based on your medical history and needs.
Arrival Preparation
Our assistants will help with travel planning, visa procedures, and accommodation arrangements. All logistics will be organized for our international patients.
Treatment Period
Your treatment will be carried out in our modern facilities. Our expert team will complete your treatment using the latest technology and safe procedures.
Aftercare
Post-treatment follow-up and care services will be provided. Even after you return to your country, we will offer remote monitoring and support.
International Patient Guide
We provide comprehensive support services for our patients from all around the world. Our priority is to make your healthcare journey in Türkiye smooth and comfortable.
Travel Planning
- Visa Assistance
- Flight Booking
- Accommodation Services
- Airport Pickup
- Local Transportation
Language Services
- Professional Interpreters
- Document Translation Services
- Multilingual Staff
- Communication Support
- Medical Terminology Translation
Cultural Support
- Cultural Orientation
- Special Dietary Needs
- Religious Accommodations
- Local Attractions
- Shopping Guidance
Local Patient Guide
Special services for our patients from all across Türkiye and all the details you need to know.
Quick Tip
For your first appointment, we recommend bringing all existing medical reports, test results, and a list of medications you use. This information will help your doctor better assess your condition.
Required Documents
Please bring your ID, health insurance card, referral letter (if required), and previous medical records. Granting access to your medical history on e-Nabız can expedite your treatment process.
Appointment Process
You can easily make an appointment through our online system, by phone, or via our mobile app. You will receive an SMS reminder 24 hours before your appointment. We offer priority appointments for emergencies.
Payment and Insurance
We accept private health insurance, SGK-contracted services, and cash payment options. Our consultants can provide detailed information about our partner institutions and available payment plans.
Accommodation Options
For patients coming from distant cities, we offer special discounts at partner hotels near our clinic. We also assist with suitable accommodation options for long-term treatments.
Frequently Asked Questions About the Patient Guide
You can find answers to the questions you may have about your treatment process here.
The length of stay varies depending on your treatment type. For outpatient procedures like hair transplantation, we generally recommend 3–5 days; for more extensive surgical procedures, 7–14 days. Once your treatment plan is created, your doctor will provide an estimated duration of stay.
We work with many international and local insurance companies. The coverage of your treatment depends on your policy. Before your appointment, our finance team will contact you to determine which treatments are covered by your insurance. Payment plans are also available if needed.
Post-treatment follow-up is planned specifically for your condition. Even after you return to your country, we provide online consultations, regular check-ups, and remote monitoring. We also provide detailed instructions and necessary medications for aftercare. You can contact our 24-hour phone support line whenever you need.
Yes, our clinic offers services in more than 10 languages. We have professional interpreters in many languages including English, German, French, Arabic, Russian, Spanish, and Italian. We provide language support during doctor consultations, throughout your treatment, and for daily communication.
For your treatment, previous medical records, laboratory results, X-ray or MRI images, a list of medications you use, and information about your allergies are required. Providing translated copies of these documents will speed up our evaluation process. Our team will assist you with document preparation.
Are you ready to start your health journey?
Take the first step and book a free preliminary consultation with our specialist doctors. We are here to guide you on your health journey.
Our Address
KC villaları, Bahçeşehir 2. Kısım, Ahmet Taner Kışlalı Blv No:7, 34538 Başakşehir/İstanbul, Türkiye